Safe Management Group is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that recognizes their dignity and independence.
To meet the needs of people with disabilities in a timely manner, we will remove and prevent barriers to accessibility and meet our accessibility requirements under the accessibility laws of the Province of Ontario.
| Standard | Improvement | 2021 | 2022 | 2023 |
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Customer Service
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Deliver education and training to employees/contractors on hire regarding customer service for people with disabilities. | |||
| Develop tracking process to ensure all employees/contractors are trained. | ||||
| Review/revise all policies to ensure they reflect the principles of dignity, independence, equal opportunity, and integration. | ||||
| Create accessible feedback processes regarding accessibility practices for people with disabilities. | ||||
| Initiate change based on feedback on accessibility practices. | ||||
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Information and Communication
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Ensure emergency evacuation procedures are presented to employees/contractors and visitors in an understandable and accessible format | |||
| Review accessibility options for websites to enable broader access | ||||
| Employment | Include a statement in all job postings confirming commitment to accommodation of applicants with disabilities | |||
| Inform new hires of the company’s commitment accommodating employees/contractors with disabilities through the development of an accommodation plan | ||||
| Built Environment | Review existing office and program space to identify outstanding accessibility improvements | |||
| Incorporate accessibility requirements in the selection and design of any new office or program space |
