“SMG has allowed our clinicians to learn and incorporate proactive approaches in behavioural management. Clinicians are more focused on prevention and are better prepared to safely manage risks on a daily basis. SMG ‘s approach values the importance of developing a strong therapeutic alliance in managing a behavioural crisis.”Sanaz Riahi RN, BScN, MSN
“Safe Management fits with the agency philosophy and programming needs. The overall program including the theory, principles and physical interventions is important to safely and effectively work with acquired brain injury individuals.”Candy Sarraf, BA Psych
One reason for our selection at the time was SMG’s knowledge of and compliance with the Child, Youth and Family Services Act (formerly the Child and Family Services Act, 1990) and their involvement with our community partners, school boards and Ministry representatives.
However, for selecting SMG was and continues to be how their philosophy and approach aligns so closely with our agency’s vision and values (as reflected in our emergency and violence-prevention Policies and Procedures). TVCC’s vison of “Our Clients at Their Best” emphasizes a family-centred approach where parents and caregivers know their children/youth best and are actively involved in treatment and interventions. SMG’s broad understanding of risk management and their focus on prevention leads agency staff to use techniques and strategies that reduce the chance of any aggressive behaviour to occur. Our staff can confidently use their clinical skills knowing they have the necessary crisis prevention training to work with children and youth who have excessive behaviours.Veronica Vanderborght
“Safe Management has been a great tool for prevention and protection for our staff and children. I have been through several crisis prevention and intervention programs for working with individuals with developmental disabilities. Safe Management does the best job of balancing and prioritizing both client and staff safety of any program I’ve been through.”Jon Rolland
“Niagara Catholic District School Board has been working with SMG, over the last few years, very successfully. They provide a variety of services from consultation to direct training. This partnership has enhanced the quality of programming for our students within the school board. SMG staff are very knowledge and professional and always work as a team member with NCDSB staff.”Marcel Jacques
“As a key component of our Workplace Violence Prevention program, we have found the SMG program to be a valuable tool for our staff, enabling us to become a recognized leader in workplace safety”Carolyn Loy, M.Ed