“Safe Management Group was able to provide an outstanding interactive educational program for our staff. They worked collaboratively with our team to develop a program that was able to meet the needs of our diverse patient population. The program demonstrated a dignified, respectful approach to working with patients in distress, in keeping with the philosophy and values of our organization. Working with the staff from Safe Management Group has been a very positive experience for our staff. I look forward to ongoing learning opportunities.

Thank you for including me in this process,”

Bonita Josse
Clinical Nurse Educator, Mental Health
North York General Hospital



“Safe Management Group has provided us with excellent service. They have succeeded in creating a patient-focused program that emphasizes assessment and violence prevention which is relevant to the needs of our organization. The Niagara Health System is very pleased with Safe Management. We plan to continue to have our certified advanced train-the-trainers provide the program here. We have received extremely positive responses from our trainers and employees who have participated in the SMG training programs. We would not hesitate in recommending Safe Management Group.”

Barbara Dixon
Employee Relations Specialist
Human Resources Department
Niagara Health System



“SMG has allowed our clinicians to learn and incorporate proactive approaches in behavioural management. Clinicians are more focused on prevention and are better prepared to safely manage risks on a daily basis. SMG ‘s approach values the importance of developing a strong therapeutic alliance in managing a behavioural crisis.”

Sanaz Riahi RN, BScN,MSN
Clinical Education Leader
 Professional Practice
Ontario Shores Centre for Mental Health Science



“Through the SMG train the trainer program, we have been able to develop in-house expertise and training resources to deliver crisis prevention and management education to staff. This has been an integral part of our Workplace Violence Prevention and Management program. The feedback from participants has been very positive in that the training has practical applications and has increased confidence and skills in dealing with aggression in the workplace. In fact, 100% of participants stated that they would recommend this training to their peers!”

Adrienne Bell-Smith, MHScm
Director of Quality and Safety
Northumberland Hills Hospital



“Safe Management fits with the agency philosophy and programming needs. The overall program including the theory, principles and physical interventions is important to safely and effectively work with acquired brain injury individuals.”

Candy Sarraf,
BA Psych
Clinical Programs
Brain Injury Services