Children Training Programs

Crisis Intervention Training Program – Children (Children in Educational Settings, Children with Autism Spectrum Disorders; Children with Complex Needs)

This program is offered either online or in a classroom setting, or a combination of both.  The course is available as a 1-day or 2-day instructor led training or a 5-day Train-the-Trainer model.

Recognized by the Ministry of Children, Community and Social Services and endorsed by Public Service Health and Safety Association, and Workplace Safety Prevention Services. Safe Management Group’s Crisis Intervention Training Programs are designed to meet the individual training needs within your educational and/or children’s service organization. Developed by a team of psychologists, behaviour analysts/therapists and physical intervention specialists, Safe Management Group’s Crisis Intervention Training program uses evidence-based practices and techniques that are customized to address the unique behaviour and safety risks associated with working with children.  Participants who successfully complete this course will receive a certificate of completion. At Safe Management Group we strive to be leaders in transforming peoples’ lives on their path to learning. We accomplish this by providing high quality training and consultation with care and respect.

All children’s service agencies that receive funding from the MCCSS must train their staff on the prevention and use of physical restraint. Safe Management’s Crisis Intervention Program meets the requirements of Ontario Regulation 299/10 and the Policy Directives for Service Agencies.

Our program is divided into two main areas:


  • Risk Management: focuses on various levels of risk; child, staff, guardian(s)and environment. Participants will be taught how to mitigate these risks with the over-arching goal to increase safety by preventing situations that may lead to crises.
  • Relationship Management: recognizing that most crises occur as a result of the quality of relationships with others. Our program teaches seven principles of Relationship Management with associated strategies and techniques. These principles help create and sustain nurturing and supportive relationships with individuals. They can also be used, in the moment, to de-escalate aggressive situations.
  • Behaviour Management: This section focuses on Functions of Behaviour, or why individuals do what they do.  Participants will work through a series of questions that will assist them in understanding behaviour. Participants will be able to identify triggers and early warning signs of escalation. The final aspect of this section will teach the importance of establishing thorough and concrete behaviour support plans, including strategies and interventions to prevent and manage at risk behaviour.


  • Aggression Management: This section of the program describes how to assess the development of an aggressive situation in terms of four phases and how to incorporate these findings into an understandable “escalation continuum” for both child behaviour and staff response. How to integrate effective behaviour support plans into a concrete escalation continuum is also addressed. This section recognizes that not all children escalate in the same manner and that responses must be tailored appropriately. The elements of effective team communication and functioning to respond appropriately to crises are also highlighted. Debriefing staff and children, following crisis episodes, is also are strongly emphasized.
Individual Specialized Consultation

Individual Specialized Consultation’s can be arranged through our office and are completed onsite.


Safe Management Group offers Individual Specialized Consultations for individuals who may require additional supports. These additional supports may be necessary based on the following:

  • The individual’s physical size and abilities
  • Physical limitations
  • Trauma issues
  • Medical status
  • Aggressive/Violent Behaviours

By request, Safe Management Group will provide an on-site consultation.

Consultants will meet with the direct care staff, the child, the program supervisor, the family/guardian (if applicable), the psychologist, behaviour therapist, social worker and anyone else involved in the child’s care.

Environmental aspects, staffing ratios and preventative measures will be considered.  Most importantly, consultants will consider the safest approach for all involved. Collaboration with the treatment team will occur to develop effective solutions to address the behaviour.  This will include the creation of individualized physical containment techniques, designed specifically to address the unique needs of the individual and the staff. Safe Management Crisis Intervention Trainers within the organization are then certified to train direct care staff in the newly designed techniques.

The consultation is followed-up with a detailed report outlining action plans and recommendations. This report also includes a photo-log illustrating and describing step by step instructions to implement the specialized physical techniques.

After being vetted through Safe Management’s approval process, the report is delivered to the agency typically within 2 weeks’ time.

Workplace Violence and Harassment: TAAT (Taking Assertive Action Training)

Safe Management Group’s Taking Assertive Action Training is a staff training program designed to address workplace violence and harassment (staff to staff conflict). Participants who successfully complete this course will receive a certificate of completion. This program recognizes current legislation (Bill 168) in Ontario, provides participants with an understanding of the various levels of violence, bullying, and harassment issues in the workplace while providing practical skills in the following areas:

  • Managing Stress
  • Managing Anger
  • Expressing Yourself
  • Listening to Others
  • Problem Solving Together
  • Making an Effective Complaint
  • Domestic Violence
  • Manager’s Strategies for Supporting Conflict Resolution
Safe Passage - Working in the Community Training Program

The Safe Passage Program was developed to be a supplementary part of the EnvironScan™ Guidelines of the Safe Management Crisis Intervention Training Program to deal with the risks associated with working in the Community.

  • Personal Considerations
  • Client Considerations
  • Transportation Considerations
  • Building Considerations
  • Checklist
  • Planning Sheet
Medication Training Program

This program is offered online.

Safe Management Group’s “Medication Program” is designed specifically for Front Line Workers and Caregivers”. This program will provide staff with;

  • The understanding of ministry regulations and best practice approaches that inform medication administration.
  • The importance of the 6 rights of medication administration.
  • The know-how to properly store, dispense and dispose of medication.
  • How to accurately document medication use and how to report any medication errors or omissions.

It takes 30 minutes to complete and after successful completion of the test, will provide staff with a personalized certificate.

Compassion Fatigue “When Helping Hurts” Training Program

This is a one day in class training, that will provide participants with:

  • An understanding of the differences between Compassion Fatigue (CF), Vicarious Trauma (VT), PTSD, and Burn Out
  • An understanding the contributing factors to CP, VT, PTSD and Burn Out
  • The impact of CF, VT, PTSD and Burn Out (personally and professionally).  These include: Psychological and Physical Health, Care Giver Empathy, Personal and Professional Relationships, Overall Job performance, Absenteeism, etc.
  • Strategies and resources available to assist in coping
  • The importance of team communication and how to share information with limited impact (Informed Disclosure)
  • Development and prevention strategies: Including both Personal Self Care and a healthy Organizational Approach
  • The importance of effective Debriefing (this includes employee and organization responsibility)
  • How to develop Self Care Plans



Understanding Fetal Alcohol Spectrum Disorder (FASD)

This is a half day classroom training (3.5 hours).

Individuals with FASD are often misunderstood and as a result supports and strategies are often ineffective. This half day training is intended to provide staff with a comprehensive review of the signs and symptoms associated with FASD and effective strategies in supporting individuals with this condition. Participants will gain a better understanding of;

  • Impulsivity
  • Severe behavioural challenges
  • Lack of appreciation of consequences
  • Ongoing involvement with the legal system

Help reduce and prevent problematic behaviours by learning skills and strategies in supporting individuals with FASD.

Participants will receive a certificate upon completion.